Box Trapper Spam Protection

Your BenchmarkDesign Hosting Account comes installed with Box Trapper.

You can access you BoxTrapper settings by logging into your BenchmarkDesign.Net account, then following these steps:

  1. Select My Services from the My Account menu
  2. Select your hosting service by clicking the Green ACTIVE button
  3. Select 'Login to cPanel' from the ACTIONS menu
  4. Select 'BoxTrapper' from the EMAIL  section.

Alternatively, you can access Box Trapper from your individual email account after logging in at webmail.yourdomain.tld (i.e.

The cPanel article below gives a brief overview of how BoxTrapper works.

What is BoxTrapper?

BoxTrapper is a tool that filters spam from your inbox through a process called challenge-response verification. When an account that has BoxTrapper enabled receives an email, BoxTrapper automatically sends a fully customizable verification email in response. The sender must complete the verification process before the email can pass through to the inbox.

One Click Away from Your Best Inbox

All it takes is one click to enable this feature, and the annoying emails that take up so much of your time stop coming to your inbox instantly.

Once you enable BoxTrapper, you can specify email addresses, domains or even certain subject lines you want to whitelist, and those senders will never know anything has changed. Even if you don’t take the time to setup a whitelist right away, someone sending you an email will just get your friendly, fully-customizable response asking them to confirm they are an actual person and not Oprah. The only downside to this is that if Oprah actually emails you, you might just disregard it.

A nice feature of BoxTrapper is that if you email someone, they get automatically added to your whitelist.

ProTip: If someone in your company is already using BoxTrapper, ask them to send you their whitelist. You can import it and start with a solid base, which is exactly what I did.

All is Never Lost

You might be thinking, “What if someone emails me but doesn’t respond to verify they’re a real human?” Don’t fear, that’s covered too.

BoxTrapper also has a Review Queue, which gives you the ability to see what emails are being held, and you have the option to add them to your whitelist or delete them entirely. When I first started using BoxTrapper, I would have up to a hundred emails in my queue each day, but after a few months, I rarely had more than eight. Your queue is something you’ll want to take a look at for the first two weeks or so, but after that, it starts to take care of itself.

You can even eliminate this more by taking the time to blacklist these senders, but, to be honest, I rarely take the time to do it.

If you want to know the full capabilities and configuration options, you can find it in our BoxTrapper documentation.

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