Support

We'll Elevate Your Brand and Make You Stand Out

Benchmark Design offers a full-range of support services to help ensure your project's success. Once you've registered and created your BenchmarkDesign.Net account and have purchased a service, you will be provided with the level of support included with the package your purchased.

Support Options We Offer

Online Support

  • 24/7 Access to our Knowledgebase
  • Online Support via Support Request system
  • Limited Phone Support for Basic Issues
  • Response Time 1 to 3 Business Days
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Phone Support

  • 24/7 Access to our Knowledgebase
  • Online Support via Support Request system
  • Unlimited Phone Support for Most Issues
  • Response Time 1 to 2 Business Days
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Account Rep

  • 24/7 Access to our Knowledgebase
  • Online Support via Support Request system
  • Unlimited Phone Support for Most Issues
  • Response Time Same / Next Business Day
  • Dedicated Accout Rep with Direct Number
  • Monthly Analytics & Performance Reporting

Online Support

Customers may obtain support online by submitting a Support Request ticket or by searching our online Knowledgebase. Support requests are typically answered by the next business day. Customers may also check on the status of an existing request below.

PipeFlow360 Sales & Onboarding

Interested in learning more about our amazing software? Book a demo below. Already a PipeFlow360 customer? Schedule your on-boarding call below.

Client Support - (559) 242-1417

Customer support is available by phone Monday through Friday 9am to 5pm, Saturday's by appointment only, and closed on Sunday. If your service package includes an account rep, you will be provided with your reps number during sign-up.

New Client Sales

Booking a Discovery Call with one of our marketing strategists will help us better understand your needs, explore your options, and provide a solutions road map for your marketing success.