How We Work
A Process That Works
With over 20 years of working with a variety of businesses, educational institutions, non-profit organizations, artists, and more, Benchmark Design understands what it takes to efficiently and effectively market your brand. We've spent several years perfecting our system of service and constantly strive to improve, while offering you high value services and products.
Want to know what to expect when you work with us?
Benchmark Design's proven 6-Step process and several website package options ensure that your website is designed on target and within budget. With a Creative Director and 2 Professional Designers assigned to every project, you are guaranteed to have a great experience and a website that you love!
What's it like to work with us?
Let Eddie tell you.
One, two, three, four, five, six, seven, eight... shlemiel, schlemazel, hasenpfeffer incorporated. We're gonna do it! Check out our commercial and listen to Actor/Entertainer Eddie Mekka tell you what it's like.
Determine Your Project Needs.
You determine the type of website you need (i.e. Brochure, CMS, E-Commerce, Real-Estate CMS, etc.), the number of pages required, and the features you desire. If you need assistance in determining your needs, simply contact us. Our consultants can help analyze your needs and work with you to select the package that best matches your needs and budget.
Configure and Purchase Your Package.
Simply select, configure, and purchase the website package that will meet your needs and budget. Upon receipt of your order, a member of our creative team may contact you to obtain additional information such as your logo, photos, slogans, and any other content you may want incorporated into your design.
We Design Your Website Concepts.
Once your order has been received and all required content to be incorporated in your design is received, we'll get to work on your website design concepts. All initial design concepts will be available to view online within 10 business days or less! (The number of design concepts depends on the package you choose.)
We Program Your Website.
Once you have approved your website design concept, we'll begin the programming phase of your project which can be completed in as soon as 15 business days depending on the package and options you select. Content Management Systems, E-Commerce, Real Estate Management Systems and Flash may require additional time. View packages details for current Estimated Development Time.
Launch, Test, & Deliver Your Website.
Once your site has been developed, we will transfer the files to a private directory on your hosting account, test it, and it make it available for you to review, add content, and finalize. Upon your approval, we will make your site live!
Ongoing Client Care & Maintenance.
Congratulations - your new website is now live and running! Once your site is live, we'll help take the hassle out of running your website, so you can focus on running your business! We will help you update pages, provide you on-site or over-the-phone training (if available with your package), and give you market advice and recommendations to help you keep your site looking its best! With our online support center, requesting changes is a snap! Simply login or email us with the changes you need and we'll do the rest! Most changes will be completed within 24-72 hours or less! No billable work will ever be performed without your authorization.