Benchmark Design understands your concerns when making a purchase online, especially from a company you may have never heard of or don't know much about. Let's face it... while our prices are extremely competitive, purchasing a website is no small purchase. We get it... you may be suffering from a mild case of website purchase anxiety.
We've got a cure for your anxiety... our Money Back Guarantee and here's how it works...
Our Money Back Guarantee does not apply to Hosting Fees, Stock Photography, Voice Overs, or Video Purchased, Shot, or Produced on the Behalf of the Client, or in the following situations:
If you have given the final approval on your website or logo design proofs.
If you have requested more than one (1) revision to your website or logo design proof.
If the party for whom the website or logo is being designed closes, changes its name, or changes its activity.
If the project is cancelled for reason(s) unrelated to the project undertaken.
If you do not communicate with Benchmark Design for more than two (2) weeks in the following situations: (a) After signing a design agreement or purchasing one of our design packages online; (b)After your initial design proofs have been presented to you for review
To receive your refund, please request the refund in writing using the contact form on our Contact Us page.
